- Fittingbox - Customer Help Center
- PD Measurement
- Usage Issues / Errors
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Virtual Try-On Advanced
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Eyewear Digitization
- Getting started
- Placing an order
- Managing an order
- Delivery
- Photo Delivery on Online Gallery (Widen Web Services)
- My account
- [For "Standard from Photo" clients] place an order
- [For "Premium from CAD 2D and 3D" clients] place an order
- [For "3D Viewer" clients] place an order
- [For Lens Simulation clients] - How to order lens digitization?
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PD Measurement
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3D Viewer
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3D from photo online platform
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Virtual Try-On Standard
Why is my camera not working?
Smartphone
PD Measurement require a front camera to run.
- check your browser allows camera
- check camera is not already opened in other app or tabs
Computer /PC
- Ensure your camera is functionnal
- Check add-blocker permissions
- Check browser permissions