Frequently Asked Questions

Requirements & Equipments

What kind of tablet do I need in order to use OWIZ?

OWIZ works on Apple Pad Air, iPad Air 2 and iPad Pro (all storage options: 16GB, 32GB, 64GB, 128GB).

Each digital frame for the virtual try on downloaded into your iPad, needs 4MB. For example, if you dedicate 10GB to your OWIZ Apps, you can have a catalog of 2500 virtual frames. The more gigabytes you have, the more content you can store on your iPad — other apps, HD videos, movies, photos, books, magazines, and more.

To ensure optimal use of the OWIZ app, we recommend using an Apple iPad Pro – 128GB to have enough storage capacity for all your apps. (Identify your iPad model here >)

Can I use the OWIZ apps on my Android tablet?

No, the OWIZ Apps are not available for Android tablets. If we receive sufficient interest, we will plan for the development of an Android version.

Do I need to Wi-Fi connection to use OWIZ on my tablet?

Yes, you need a Wi-Fi connection for the iPad solution and the in-office kiosk. Wi-Fi is used to update your catalog of virtual frames as well as the sharing capabilities.

Do you recommend a stand for the iPad?

We like the Windfall Secure Stand Portrait for iPad Air 1 & 2 by Hecklerdesign. You can check it online >.

FittingBox Database of Virtual Frames

How many virtual frames do you have in database?

We have the world’s largest database of virtual frames. 30000+ virtual frames from the major brands are available for OWIZ.

Hardware Provided

How many virtual frames do you have in database?

We will not provide any hardware for Silver and Gold Packages. You will need to purchase an iPad as explained in the question “What kind of tablet do I need in order to use OWIZ?”.

For Platinum package, we will provide an all-in-one 22” touchscreen as well as the webcam and the XXX table stand. We will not provide any other furniture (The hardware warranty is limited to the one-year manufacturer warranty).

For the Diamond package – Interactive Shop Window version, we will provide the computer, the webcam, the touchfoil and the 40” display (installation and 3-years warranty included) – iPad harware is not included.

For the Diamond package – Freestanding Virtual Mirror version, we will provide the wall mount or the floor stand, the computer, the webcam and the 27” touchscreen (installation and 3-years warranty included) – iPad harware is not included.