[FAQ] What should I do if I'm having trouble migrating to v10?

If you have already followed our Migration guide, and you are still facing difficulties to migrate to v10,
here is a check list in order to pinpoint what the issue you are running into may be. Please contact our customer support for further assistance: sales-cs@fittingbox.com

Check VTO Version
If you see this message highlighted in yellow on the console, then you've successfully migrated to v10
If you don't see this message on the console, then you haven't completed your migration, or you're still using v9.

Another way of checking your VTO version:
Look for the following console log after you instantiated the VTO module:

VTO Advanced (Fitmix) v. 10.y.z

Make sure the script you are calling is the v10 script

<script src="//vto-advanced-integration-api.fittingbox.com/index.js" type="text/javascript"/>

Make sure you have deleted the v9 script
Search for this url and delete its occurrences.
```
"//static.fittingbox.com/api/v1/fitmix.js"
```