Fittingbox - Customer Help Center

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Fittingbox - Customer Help Center

3D from photo online platform

3D from photo online platform

Basic 3D Digitization of Frames on a dedicated online platform

Getting started

Getting started to create 3D model

What are the guidelines to digitize my eyewear from photo?

Upload photos

How to upload photos?

Adding more pictures: will it improve the 3D model rendering?

I have uploaded twice the same asset, what happens ?

Can I launch the digitization for more than 1 asset once ?

Assets Management

How can I validate a 3D model ?

I have followed the guidelines however the asset is still on error, why ?

I don't remember the name I gave to an asset, how to find it ?

Can I rename the asset when it is already digitized ?

What if I delete an asset ?

Why some glasses are not available on my website ?

What does the status mean from the gallery ?

See more

My Account

How do I reset my password ?