How are my credits managed when I digitize eyewear?

This article explains how credits are managed on the 3D Basic from Photos platform — how they are allocated according to your subscription plan, and how they are used each time you digitize a pair.

 

On the 3D Basic from Photos platform, you can digitize as many pairs as the number of credits available in your account.

1 credit = 1 pair successfully digitized (status "Done").

Each subscription plan includes a specific number of credits.

Where can I see my available credits?
Go to the MY 3D MODELS page → check the header.

You will see a progress bar showing the number of credits used and your total available credits.

 

How is a credit deducted?

When you upload photos and click on Generate 3D Model, one credit is consumed.

Clicking Try it & Approve does not impact your credits.


How can I restore one or more credits?

To restore credits, you must delete the corresponding pair(s).

Here’s how:

  1. Navigate to the MY 3D MODELS page

  2. Click on the pair you want to delete

  3. Click on Delete

 

 

What will happen if I use all my credits?

If you are trying to digitize a pair and you no longer have any credits, you will receive a notification indicating that your credits are insufficient, and the digitization will fail.