How do I reset my password ?

If you forgot your password, the easiest way to reset it is to visit the forgot password page. If that doesn't work for you, you can try a few other steps.

How to reset your password from the sign-in page

  1. Open the platform in your web browser
  2. Click Lost your password?
  3. Enter the email address you used to create the account
  4. Check your email inbox and click the link in the email you received to reset your password

What if I don't remember which email you used, or don't have access to it? 

Please contact our support to recover your email address used for registering in our system.

I have not received the password reset email? 

  • Check your inbox spam folder 
  • If that still doesn't work, you can contact support

I've tried everything, but I still can't reset my password

If you've tried each of the troubleshooting steps above and you're still not receiving the password reset email, please contact support.