How is data processed during Virtual Try-On?
Fittingbox’s Virtual Try-On only detects a face by using standard mathematical points that can be found on any face (ears, eyes, nose, and mouth). This allows to only detect a face in order to position a 3D frame model on it, without identifying the person.
Fittingbox neither collects nor processes any of these personal information when it comes to Virtual Try-On sessions.
Indeed, end-user's image is not even captured during the Virtual Try-On session since it is processed live, directly in the user’s own web browser.
In short, Fittingbox only collects usage statistic data - such as the amount of Virtual Try-On sessions per user, and the glasses references linked - which are anonymous by their very nature.
Here is a short video by Christophe Baste, Fittingbox's Chief of Legal & Human Resources, and Data Protection Officer, who explains how Fittingbox Virtual Try-On detects users' face while guaranteeing their anonymity:
Data Privacy Legal Information
When you use the Services, FITTINGBOX may operate a scan and/or a reconstruction and/or a change in the appearance of your face.
The Service operates only as an estimation of a standard 3-dimensional face using standard mathematical points that can be found on every face (i.e., without personal data, biometric information, or biometric identifiers being collected, processed or otherwise stored). No 3D reconstruction, no facial geometry, no mapping, or similar collection or processing, is performed when the face of an end-user is detected by the Service.
Your image is processed live, only for the duration of the virtual try-on experience. FITTINGBOX does not store, collect, disclose or process your image, or any biometric information in connection with your image. FITTINGBOX will not sell, distribute, lease or otherwise disclose or store your personal data or your image. If you ever save a screenshot of your try-on experience, this image will be stored on your device only; FITTINGBOX cannot access this image and you are solely responsible for the security and safekeeping of the photos, content, information and data stored on your personal device.
In the unlikely event that FITTINGBOX were to come into the possession of personal data and/or biometric information / identifiers in connection with your use of the Services, it would permanently destroy any such data and/or information when the initial purpose for collecting or obtaining such identifiers or information has been satisfied or within 30 days of an individual’s last interaction with us, whichever occurs first.
Please note also that data or cookies may be locally saved on your computer or personal device. You can decline, disable, or delete cookies by changing the settings in preferences or options menu in your browser. Please note that declining, disabling, or deleting cookies may result in degraded operation of the Services and/or the website or the device where the Services are being used or accessed.
The Policy does not apply to, and Fittingbox is not responsible for, the collection, use, sharing, distribution or processing of your personal information by third-party websites and/or services, whether such websites and/or services can be accessed directly or indirectly from or through the Services.
BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, REVIEWED AND AGREED THESE TERMS IN THEIR ENTIRETY.
Additional information for Illinois residents:
Please note that prescription and non-prescription glasses are classified as Class I regulated medical devices by the Food and Drug Administration. Pursuant to applicable Illinois state law, regardless of whether or not you purchase frames or other eyewear, your use of the Service is considered information captured from a patient in a health care setting or information collected, used, or stored for health care treatment, payment, or operations and is therefore exempt from Illinois’ Biometric Information Privacy Act.