[For Lens Simulation clients] - How to order lens digitization?

This guide explains the process of ordering lens digitization, from sending your SKU list to receiving your final order.

Step 1: Sending the lens Listing via Email 

1. Prepare a list of lenses with their corresponding SKU.

   • SKU are determined on your end when placing the order. They can represent the color of the lens for instance, or any other lens identifier you may be using. 

   • Example SKUs: RED, Green, Ruby.

2. File format: Excel (.xlsx)

   • SKU: Mandatory

   • Comment: Optional 

     

1. You will receive an email from Fittingbox containing a template you can use.

2. Send your completed file to: SSD@fittingbox.com 📧

   • CC your Customer Success contact to keep him/ her informed.

Step 2: Shipping the Package 

Preparing the Package

1. Gather the lenses corresponding to the SKUs listed in your Excel file.

2. Clearly label each lens with its SKU to ensure proper identification.

   • You can use a sticker or write directly on the packaging.

3. Ensure that the quantity of lenses matches the SKUs listed in the file.

Shipping Address

Send your package to the following address:

📍 Fittingbox, siège

209, rue de l'innovation

31670 Labège

France

Package Reception by Fittingbox

• Upon reception, Fittingbox will start the production process.

• You will be contacted in case of any issues or damages detected in the package.

Step 3: Order Delivery 

1. Once your order is ready, Fittingbox will send you an updated Excel file.

   • The SKUs will be renamed by adding your client name before the SKU.

   • This ensures unique SKUs for each client and each item.

2.  You can use the updated SKUs to call the lenses and display them in the Lens Simulator

Click here to Apply Lens materials with Lens Simulator module?