How do I create an order?

You can create an order by clicking on the “new order” tab or the "+" button at the top right of the page.  

When creating a new order, have your CSV file ready: it should specify all the mandatory metadata needed to validate your order. 

The minimum mandatory metadata are: 

    • #UPC or #EAN or #GTIN OR SKU Number 
    • Brand name 
    • Frame model name 
    • Frame color code 
    • Glasses type 
    • Gender 
    • Lenses size (in mm) 
    • Bridge size (in mm) 
    • Temple length (in mm) 

If one of these pieces of information is missing, the platform will make suggestions to complete the file: all you have to do is click on the "let's start to fix" button.

Is there a way to save a draft of the order?

When creating a new order, you can't save it as a draft. If you exit the order process before validation, all information will be lost (e.g. csv import) and you will have to start again from the beginning.


Click here to see what the input format is required to create an order.

Click here to see how to add an item to your order.