- Fittingbox - Customer Help Center
- PD Measurement
- Usage Issues / Errors
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Virtual Try-On Advanced
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Eyewear Digitization
- Getting started
- Placing an order
- Managing an order
- Delivery
- Photo Delivery on Online Gallery (Widen Web Services)
- My account
- [For "Standard from Photo" clients] place an order
- [For "Premium from CAD 2D and 3D" clients] place an order
- [For "3D Viewer" clients] place an order
- [For Lens Simulation clients] - How to order lens digitization?
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PD Measurement
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3D Viewer
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3D from photo online platform
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Virtual Try-On Standard
I have this error : “It seems there’s an error on our side”
You get this error message
- it means that the experiment has been unsuccessful 3 times in a row.
- It seems conditions are not fullfiled to compute a result.

Have a check to End-users recommendations
- Then you can try again by clicking on "I want to try again".
- Or exit the experiment by clicking on "I ACCEPT"