FAQ: Eyewear Virtual Try-On

Fittingbox provides a live and realistic Virtual Try-On (VTO) technology to more than 4,000 clients worldwide and 10 million users each month. Backed by 16 international patents, our technology includes instant face detection and ultra-realistic 3D glasses rendering while remaining easy to use and compatible with all platforms.

We make available the world’s largest database of 3D eyewear framesto eyewear players throughout our 17 years of experience and have been referenced by Gartner, the world's leading research company, two years in a row (2019 & 2020).

Our technology is an API (application programming interface), so customers can integrate it easily into their websites, and fully customize the customer experience.

We also offer plug & play VTO solutions, so customers can use it in-store & online without any integration.

To create virtual try-on for a frame, we follow two steps:

• First, we digitize the glasses frame in 3D thanks to our patented photo studio. We have the world's largest database of 3D eyewear frames.
• Second, we provide our customers with the use of this Virtual Try-On Frame, thanks to our proprietary engine, enabling virtual try-on through licensing.

Fittingbox Virtual Try-On (VTO) technology is compatible with all devices including mobile phones, tablets, PCs. It is also available on Android/IoS and all the browsers with the latest versions (Safari/Edge/Firefox/Chrome).

The integration of our technology on an E-commerce site (compatible with all platforms, including Shopify,  Magento, Drupal, PrestaShop, WooCommerce and except WIX) is done through an API.

Technical Guides can be found on our Documention library.

Our help desk is available for any question or required support.

Fittingbox virtual try-on technology is simple to integrate into any platform (except WIX). However, working with a developer may be recommended in order to achieve a custom integration matching with a tailored user experience.

In addition to our Customer Success team, our Technical integration guides are made to help you in this process.

Not at all, our online virtual try-on solutions are optimized for an online use. Our technology is made for improving the customer experience without slowing it down.

You can check our clients' testimonials, including the A|B test conducted by Fielmann.

You can see by yourself by downloading all our case studies available for free.

From local eyecare professionals, to top eyewear brands, manufacturers and also pure players, our Virtual Try-On solutions positively impact sales, CTR (Click through Rate), session duration, foot traffic...

Yes. Even if at this time social media (such as Facebook or Instagram) disallow access to the front camera for a virtual live try-on experience, the photo try-on is possible by uploading your own picture on these platforms.

Even better, we create ultra-realistic social media filters to virtually try on your latest collections on Instagram & Facebook, Snapchat and Tiktok. Check out our social media filters production. 

Fittingbox is compliant with the GDPR. Fittingbox does not collect personal data from end users. All such data is, where appropriate, processed in the device used. When a user loads or takes a photo of their face for the purpose of a try-on, the photo is stored in the browser cache solely for try-on duration. More information here.

We have a frame database, daily updated, with nearly 200,000 references of more than 1 200 brands, ready for virtual try-on. If you have your own collection, we can digitized it in one of our two photo and 3D studios (France or USA).

If you can't find your frame references in our database, you can send them over to us and our photo studio will digitize them for you.

Along with an ultra-realistic virtual try-on, we provide our customers with a “Size Guarantee” feature which allows users to try glasses on with assurance that the size of the frame is accurate on their face. It empowers them to check out if the eyewear pair fits or if it is too big or to small.